Jeffrey De Wolfe
About Jeffrey De Wolfe
Jeffrey De Wolfe is a Support Analyst at Provation, where he has worked since 2023. He has a background in technical support, having held various positions at DTiQ and experience in retail as a Sales Associate at Kohl's.
Work at Provation
Jeffrey De Wolfe has been employed at Provation as a Support Analyst since 2023. In this role, he provides technical support and assistance to clients, ensuring the effective use of Provation's software solutions. His responsibilities include troubleshooting issues, resolving customer inquiries, and maintaining high levels of customer satisfaction.
Previous Experience at DTiQ
Prior to joining Provation, Jeffrey De Wolfe worked at DTiQ in various technical support roles. He served as a Tier 3 Technical Support Specialist for four months in 2023, where he handled more complex technical issues. Before that, he was a Tier 2 Technical Support Specialist for seven months from 2022 to 2023, and a Tier 1 Technical Support Specialist for one year from 2021 to 2022. His experience at DTiQ equipped him with a strong foundation in technical troubleshooting and customer service.
Early Career at Kohl's
Jeffrey De Wolfe began his career as a Sales Associate at Kohl's in Las Vegas, Nevada, where he worked for two years from 2010 to 2012. In this position, he developed skills in customer interaction and sales, contributing to a positive shopping experience for customers.
Education at University of Nevada-Las Vegas
Jeffrey De Wolfe studied at the University of Nevada-Las Vegas. His education provided him with a solid academic foundation, which he has applied throughout his professional career in technical support and customer service.