Justin Prokop
About Justin Prokop
Justin Prokop is the Director of Technical Services at Provation Medical, where he has worked since 2020. He has a strong background in healthcare information systems and extensive experience in technical services management.
Work at Provation Medical
Justin Prokop has been serving as the Director of Technical Services at Provation Medical since 2020. In this role, he oversees technical operations and serves as an escalation point for customer and technical-related issues. His responsibilities include managing technical services, ensuring customer satisfaction, and implementing solutions that align with healthcare information systems. Prior to his current position, he worked at Provation Medical as the Manager of Technical Services for 15 years, where he developed a strong understanding of the company's products and services.
Education and Expertise
Justin Prokop studied at Metropolitan State University, where he earned a Management Information Systems (MIS) degree from 2012 to 2015. He also attended Century College, achieving an Associate of Applied Science (AAS) in General Education from 2009 to 2012, and Dunwoody College of Technology, where he completed an AAS in Computer Networking from 2000 to 2002. His educational background complements his expertise in healthcare information systems, SaaS tenant provisioning, and deployment.
Background in Technical Services
Before joining Provation Medical, Justin Prokop worked at Unisys as a Field Service Engineer from 2002 to 2005. This role provided him with foundational experience in technical services. He later transitioned to Provation Medical, where he spent 15 years as the Manager of Technical Services, gaining extensive knowledge in server management, networking, and PC hardware. His background includes managing expenses and controlling costs within technical services.
Certifications and Technical Skills
Justin Prokop holds several industry certifications, including CompTIA A+, CompTIA Network+, and Microsoft Certified Professional (MCP). He possesses a strong proficiency in various programming languages and technologies, such as Java, VB, .NET, HTML, HL7, DICOM, Oracle RDBMS, WebServices, SDLC, and TCP/IP. His technical skills are complemented by his knowledge of HIPAA regulations and architecture planning, making him a valuable asset in the medical IT field.
Core Competencies
Justin Prokop demonstrates core competencies in customer satisfaction, medical IT field knowledge, and consulting with a customer focus. His experience includes extensive work in architecture planning and technical support, ensuring that customer needs are met effectively. He has a strong background in managing technical services, which includes overseeing deployments and addressing technical challenges within healthcare environments.