Mathew Dawson
About Mathew Dawson
Mathew Dawson is a Manager of Customer Success at Provation Medical, where he has worked for over eight years in various roles. His experience includes positions in implementation and project management, and he holds a Bachelor of Arts in Healthcare Administration from Concordia College.
Current Role at Provation Medical
Mathew Dawson currently serves as the Manager of Customer Success at Provation Medical, a position he has held since 2022. In this role, he focuses on enhancing customer satisfaction and ensuring successful implementation of the company's solutions. His extensive experience within the organization contributes to his effectiveness in this position.
Previous Positions at Provation Medical
Dawson has held multiple roles at Provation Medical over his tenure of more than eight years. He worked as the Customer Success Director from 2020 to 2022 and as the Manager of Implementation Services from 2017 to 2020. Prior to these roles, he served as a Senior Project Manager, Project Manager, Implementation Consultant, and Implementation Specialist, gaining comprehensive knowledge of the company's operations and customer needs.
Experience at Ameriprise Financial Services
Before joining Provation Medical, Mathew Dawson worked at Ameriprise Financial Services, Inc. He held the position of Early Advisor Developer Manager from 2008 to 2009 and briefly served as a Regional Sales Manager in 2009. His experience in these roles provided him with valuable skills in sales and client management.
Education and Academic Background
Mathew Dawson earned a Bachelor of Arts in Healthcare Administration from Concordia College, where he studied from 2002 to 2006. Additionally, he briefly attended University College Cork in 2004, focusing on Marketing and Human Resource Management. His educational background supports his roles in customer success and implementation services.
Work Environment Satisfaction
Dawson expresses high satisfaction with his work environment and colleagues at Provation Medical. This positive sentiment reflects his commitment to fostering a collaborative and supportive workplace, which is essential for achieving customer success and operational efficiency.