Richard Kern
About Richard Kern
Richard Kern serves as the Senior Vice President and Global Head of Professional Services and Delivery at Provenir. He has extensive experience in strategic planning, digital transformation, and large-scale systems integration across various regions and has held leadership roles at several notable companies.
Work at Provenir
Richard Kern currently serves as the Senior Vice President and Global Head of Professional Services and Delivery at Provenir. He has held this position since 2023 and is based in Dallas, Texas. In this role, he is responsible for overseeing the professional services and delivery functions within the organization, focusing on enhancing client engagement and service quality.
Previous Experience at Fiserv
Before joining Provenir, Richard Kern worked at Fiserv as the Senior Vice President and Global Head of Professional Services for Enterprise Payments Solutions from 2014 to 2019. His tenure at Fiserv lasted five years and was based in Parsippany, NJ. He played a key role in managing professional services and ensuring client satisfaction within the enterprise payments sector.
Background in Technology and Engineering
Richard Kern has a strong background in technology and engineering, having worked at various notable companies. He served as a Principal Software Engineer at Sun Microsystems Inc from 1986 to 1990 and as a Solution Engineering Manager at NeXT Computer from 1990 to 1994. His experience includes working with large-scale systems integration and program management, utilizing methodologies such as SDLC, Waterfall, and Agile.
Education and Expertise
Richard Kern studied at the University at Albany, SUNY, where he earned a Bachelor of Science degree in Computer Science and Mathematics. He possesses expertise in strategic planning and digital transformation across multiple regions, including Asia Pacific, Europe, the UK, and the Americas. His skills extend to governance, risk, compliance, and regulatory processes.
Career Progression and Roles
Throughout his career, Richard Kern has held several senior leadership positions. He worked at Thomson Reuters as Senior Vice President of Technical Account Management from 2007 to 2014 and at Dovetail as Senior Vice President and Global Head of Client Delivery from 2014 to 2017. His roles have consistently focused on client delivery, customer success, and professional services across various sectors.