Brian Petty
About Brian Petty
Brian Petty is the Lead Implementation Specialist at Provision IAM, where he leads a team focused on onboarding and maintaining systems for financial institution clients. He has a background in customer service and technical advisory roles, and he holds a Bachelor's degree in Computer and Information Systems Security.
Current Role at Provision IAM
Brian Petty serves as the Lead Implementation Specialist at Provision IAM, a position he has held since 2024. In this role, he leads a team of implementation specialists dedicated to onboarding and maintaining systems for financial institution customers on the Provision platform. His responsibilities include managing client relationships and ensuring the successful integration of services.
Previous Experience at Provision IAM
Prior to his current role, Brian worked at Provision IAM as an IAM Engineer I from 2022 to 2024. During this time, he developed strong scripting skills to customize employee provisioning processes for clients, focusing on automation and repeatability. His technical expertise contributed to enhancing the efficiency of identity and access management solutions.
Professional Background
Brian Petty has a diverse professional background. He worked as a Customer Service Representative at Navient from 2016 to 2018 and at Continuum Global Solutions for three months in 2019. He also served as a Senior Technical Advisor at Concentrix from 2020 to 2021. This experience has equipped him with strong communication and problem-solving skills, essential for his current role.
Education and Qualifications
Brian holds a Bachelor of Science degree in Computer and Information Systems Security/Information Assurance from American Public University, which he completed from 2017 to 2020. He also achieved an Advanced Diploma from Northview High School, graduating in 1995. His educational background provides a solid foundation for his work in information security and systems implementation.
Client Engagement and Support Skills
In his current role, Brian regularly conducts client meetings, both scheduled and ad-hoc, to provide support in high-stress situations. He demonstrates a keen ability to rapidly learn and apply new information on various systems and configurations, enhancing the client experience and ensuring effective communication during implementation processes.