Michael Llama
About Michael Llama
Michael Llama is a Pre Sales Engineer currently working at Pryon since 2024. He has extensive experience in sales and customer success roles at various companies, including Gong and SmartRecruiters, primarily in the San Francisco Bay Area.
Current Role at Pryon
Michael Llama serves as a Pre-Sales Engineer at Pryon, a position he has held since 2024. In this role, he engages with clients to understand their needs and demonstrate how Pryon's solutions can address those needs effectively. His experience in sales engineering equips him with the necessary skills to bridge the gap between technical capabilities and customer requirements.
Previous Experience at Gong
Michael Llama has extensive experience at Gong, where he held multiple roles from 2018 to 2024. He served as a Senior Sales Engineer from 2022 to 2024, focusing on providing technical support during the sales process. Prior to that, he was a Customer Success Manager for both Mid-Market and Commercial segments, where he worked to ensure customer satisfaction and retention. His tenure at Gong included a progression from Sales Engineer to Senior Customer Success Manager.
Professional Background in Sales and Business Development
Before joining Pryon and Gong, Michael Llama worked in various sales and business development roles. He was a Business Development Representative at Birst from 2014 to 2015 and held a position as an Industrial Outside Sales/Automation Specialist at Rexel Holdings USA, Corp. from 2013 to 2014. Additionally, he worked as a Sales Development Representative at ThousandEyes from 2015 to 2016, gaining a solid foundation in sales strategies and customer engagement.
Educational Background
Michael Llama earned a Bachelor of Arts in Communication from the University of Colorado Boulder, where he studied from 2009 to 2013. His education provided him with a strong foundation in effective communication, which is essential in his roles within sales and customer success.
Experience at SmartRecruiters
Michael Llama worked at SmartRecruiters from 2016 to 2018, where he held roles as an Enterprise Business Development representative and Customer Success Manager. During his time there, he focused on developing business opportunities and ensuring customer satisfaction, contributing to the company's growth in the competitive recruitment software market.