Josh Harper
About Josh Harper
Josh Harper is a Business Process Manager at PS Logistics LLC in Birmingham, Alabama, where he has worked since 2019. He specializes in designing automated solutions to improve efficiency and plays a key role in process implementation and training during company acquisitions.
Work at PS Logistics
Josh Harper has served as the Business Process Manager at PS Logistics LLC since 2019. In this role, he collaborates with subject matter experts and Business Technology teams to design automated solutions aimed at enhancing operational efficiency. He is involved in process implementation and training during the company's acquisitions, ensuring smooth transitions and integration. Additionally, he develops training content and outreach initiatives through the company's internal web portal, contributing to employee development and knowledge sharing.
Education and Expertise
Josh Harper earned a Bachelor of Science in Marketing from The University of Alabama, completing his studies from 2013 to 2018. His educational background provides a foundation for his role in business process management, where he applies marketing principles to enhance business operations. His expertise includes conducting Business Process Reviews with key stakeholders to identify business needs, goals, and objectives, which supports the development of effective solutions.
Background
Before his current position, Josh Harper worked at PS Logistics LLC as a Logistics Specialist from 2018 to 2019. He also gained experience at The University of Alabama College of Continuing Studies, where he held two roles: Student Assistant from 2016 to 2018 and Peer Coach from 2014 to 2017. These positions allowed him to develop skills in support and coaching, which are valuable in his current role.
Achievements
In his capacity as Business Process Manager, Josh Harper plays a significant role in the implementation of processes during PS Logistics acquisitions. He also resolves McLeod-related helpdesk tickets, providing functional solutions to end users, which demonstrates his commitment to operational support and efficiency.