Haviz Rido
About Haviz Rido
Haviz Rido is an IT Support Engineer at PT. Pertamina (Persero), specializing in troubleshooting network issues and managing IT equipment inventory. He has over ten years of experience in IT support and previously worked as a Junior Network Engineer at PT Aplikanusa Lintasarta.
Work at PT Pertamina
Haviz Rido has been employed at PT Pertamina (Persero) since 2014, serving as an IT Support Engineer. In this role, he is responsible for maintaining and documenting the IT equipment inventory at PT Pertamina Geothermal Energy. His duties include troubleshooting network issues and addressing user complaints related to IT devices, such as email, internet access, VPN, and proxy settings. Additionally, he prepares and manages video conferences, ensuring smooth communication and connectivity for the organization.
Education and Expertise
Haviz Rido studied at Universitas Persada Indonesia 'yai' from 2008 to 2012, completing a four-year program. His education has provided him with a solid foundation in information technology, which he applies in his current role. His expertise includes troubleshooting network issues and resolving user complaints related to various IT devices, demonstrating his technical skills in the field.
Previous Experience at PT Aplikanusa Lintasarta
Prior to his tenure at PT Pertamina, Haviz Rido worked as a Junior Network Engineer at PT Aplikanusa Lintasarta from 2013 to 2014 for 11 months. This position allowed him to gain valuable experience in network engineering, further enhancing his skills in managing IT infrastructure and addressing technical challenges.
Specialization in IT Support
Haviz Rido specializes in troubleshooting network issues and resolving user complaints related to IT devices. His focus includes handling problems with email, internet access, VPN, and proxy settings. This specialization is crucial for maintaining efficient IT operations and ensuring user satisfaction within the organization.