Susianti Abdullah
About Susianti Abdullah
Susianti Abdullah serves as the Customer Relationship Management Manager at Pt. Pertamina (Persero), a position she has held since 2015. She has a background in Chemical Engineering and Business Administration, having studied at Diponegoro University and Magister Manajemen Feb UGM.
Work at PT Pertamina
Susianti Abdullah currently holds the position of Customer Relationship Management Manager at PT Pertamina (Persero), where she has worked since 2015. Her role focuses on managing customer relationships and enhancing customer satisfaction. Prior to this position, she served as an Application Architect at the same company from 2013 to 2015. During her tenure, she contributed to various projects aimed at improving application systems and customer engagement strategies.
Education and Expertise
Susianti Abdullah earned her Bachelor’s degree in Chemical Engineering from Diponegoro University, where she studied from 1983 to 1989. She furthered her education by obtaining a Master of Business Administration from Magister Manajemen FEB UGM, completing her studies from 2004 to 2006. Her educational background combines technical expertise in engineering with advanced knowledge in business administration and management.
Background
Susianti Abdullah has a diverse professional background that spans both engineering and management. Her early career in chemical engineering laid the foundation for her analytical skills, which she later applied in her roles at PT Pertamina. Her transition into customer relationship management reflects her ability to integrate technical knowledge with business strategies.
Professional Experience
With a total of over nine years of experience at PT Pertamina (Persero), Susianti Abdullah has developed a strong understanding of customer relationship dynamics within the energy sector. Her experience as an Application Architect provided her with insights into the technical aspects of customer engagement, which she now leverages in her current managerial role.