Abraham Selzer
About Abraham Selzer
Abraham Selzer is an Account Manager at Purple Communications, Inc, where he has worked since 2016. He provides customer support and training while actively developing connections within the local deaf community.
Work at Purple Communications
Abraham Selzer has been employed at Purple Communications, Inc since 2016, currently holding the position of Account Manager. In this role, he provides onsite and remote support to customers after the installation of Purple products and services. He has previously worked as an Account Executive for four months in Northern California and as an Inside Sales Representative for two years in Rocklin, CA. His responsibilities include maintaining account and territory records using Salesforce.com and developing a Purple Network within the local deaf community by soliciting referrals for new SmartVPs and other Purple products.
Education and Expertise
Abraham Selzer earned a Bachelor’s Degree in Physical Education and Recreation from Gallaudet University, where he studied from 2011 to 2013. He also holds an Associate’s Degree in Web Design from Rochester Institute of Technology, which he completed from 1997 to 2001. His educational background supports his expertise in customer training and technical support related to video relay services and Purple products.
Background
Before joining Purple Communications, Abraham Selzer worked as a Teacher Assistant at Lexington School and Center for the Deaf in Queens, NY, from 2006 to 2010. This experience contributed to his understanding of the deaf community and enhanced his ability to provide effective support and training to customers. His career path reflects a commitment to serving the needs of the deaf and hard-of-hearing community.
Customer Training and Support
In his current role as Account Manager, Abraham Selzer delivers onsite and in-depth customer training on video relay services and the functionalities of SmartVP and other Purple products. His training sessions aim to enhance user experience and ensure customers are well-equipped to utilize the services effectively. This aspect of his role is crucial in fostering customer satisfaction and engagement.