Rita Beier
About Rita Beier
Rita Beier serves as the Senior Director of Text Operations and National Quality at Purple Communications, Inc. and has held the position of Vice President of Operations at Clearcaptions, Inc. since 2015, bringing extensive experience in quality assurance and communication services for the deaf and hard of hearing community.
Work at Clearcaptions, Inc.
Rita Beier has served as Vice President of Operations at Clearcaptions, Inc. since 2015. In this role, she has been responsible for overseeing operations with a focus on text operations and national quality. Her leadership has contributed to the company's mission of enhancing communication services for the deaf and hard of hearing community. Clearcaptions, Inc. operates from Roseville, California, where Beier has been instrumental in managing various operational aspects to ensure effective service delivery.
Work at Purple Communications, Inc.
Rita Beier has held the position of Senior Director of Text Operations and National Quality at Purple Communications, Inc. since 2008. In this capacity, she has played a significant role in managing operations that provide communication accessibility for individuals with hearing loss. Her extensive experience in quality assurance and relay services has been vital in enhancing the quality of services offered by the organization, which is based in Rocklin, California.
Previous Experience at MCI Corporation and Verizon Business
Prior to her current roles, Rita Beier worked at MCI Corporation as Director of Quality Assurance from 2001 to 2005. She then transitioned to Verizon Business, where she served as Director of National Quality Relay Services from 2002 to 2007. These positions allowed her to develop a strong foundation in quality assurance and relay services, which she has applied throughout her career in the telecommunications industry.
Education and Expertise
Rita Beier holds a Master’s degree from the University of Wisconsin - Madison, where she studied from 1992 to 1995. She also earned a Bachelor of Arts degree in History and Theatre from The University of Kansas, attending from 1989 to 1991. Her educational background has equipped her with a diverse skill set that complements her extensive experience in operations and quality assurance within the communication services sector.