Jacob Sloan
About Jacob Sloan
Jacob Sloan is a Desktop Support Technician with over six years of experience at Purpose Financial in the Greenville-Spartanburg-Anderson, South Carolina area. He has a background in IT contracting and programming, having previously worked at 3R Inc., American Credit Acceptance, and Infor Global Solutions.
Current Role at Purpose Financial
Jacob Sloan has been employed as a Desktop Support Technician at Purpose Financial since 2018. In this role, he is responsible for managing application licenses and installations. He also handles escalations for any hardware or onsite issues that arise from the service desk. His work is based in the Greenville-Spartanburg-Anderson, South Carolina area, where he contributes to the overall IT support structure of the organization.
Previous Experience in IT Support
Prior to his current position, Jacob Sloan worked as an IT Contractor at 3R Inc. from 2016 to 2017. In this role, he gained experience in addressing various IT issues. Additionally, he served as a Programmer Analyst/System Administrator at American Credit Acceptance from 2014 to 2017, where he further developed his technical skills. His earlier experience includes a position as an Associate Product Support Analyst at Infor Global Solutions from 2011 to 2012.
Educational Background in Computer Science
Jacob Sloan studied at Presbyterian College, where he earned a Bachelor of Science degree in Computer Science. His studies spanned from 2005 to 2009, providing him with a solid foundation in computer science principles and practices. This educational background supports his technical expertise in his current and previous roles.
Technical Skills and Tools Utilized
In his role as a Desktop Support Technician, Jacob Sloan utilizes PDQ server to remotely administrate software releases across the company. His technical skills enable him to effectively manage application installations and handle hardware issues, ensuring smooth operations within the IT infrastructure.