William Milligan
About William Milligan
William Milligan serves as the Director of Collections Debt Sales at Purpose Financial, where he has increased collections by 720% since 2018. He previously held the position of VP of Credit Collections at PLS Financial Services for six years and has a background in psychology and business from Duquesne University.
Work at Purpose Financial
William Milligan serves as the Director of Collections Debt Sales at Purpose Financial, a role he has held since 2018. He operates from Spartanburg, South Carolina, where he oversees the collections and debt sales processes. Under his leadership, the company has experienced a significant increase in collections, reportedly by 720% over a two-year period. Milligan is also responsible for developing a third-party and debt sale process, contributing to the operational efficiency of the financial services offered by Purpose Financial.
Previous Experience at PLS Financial Services
Prior to his current position, William Milligan worked at PLS Financial Services from 2006 to 2012, where he held the title of Vice President of Credit Collections. During his six years in this role, he was based in Chicago and focused on enhancing credit and collections strategies. His experience at PLS Financial Services provided him with a strong foundation in managing collections operations within the financial services sector.
Education and Expertise
William Milligan studied at Duquesne University, where he earned a Bachelor of Science degree in Psychology and Business from 1973 to 1975. He also attended Robert Morris College in Pittsburgh, where he achieved an Associate's degree in Liberal Arts and Business. His educational background equips him with a unique blend of psychological insight and business acumen, which he applies in his professional roles within the financial services industry.
Operational Development Experience
Throughout his career, William Milligan has been involved in developing new operational processes and strategies for financial services operations. Notably, he contributed to a financial services operation that encompassed 1,800 locations. His expertise in operational development has played a critical role in enhancing efficiency and effectiveness in collections and debt sales.