Han Ying Looi
About Han Ying Looi
Han Ying Looi is a Customer Success Specialist currently working at Push Operations in Vancouver, British Columbia. With a diverse background in customer service and hospitality, Looi has developed strong skills in managing customer relationships and possesses expertise in videography and public speaking.
Current Role at Push Operations
Han Ying Looi serves as a Customer Success Specialist at Push Operations, a position held since 2021. In this role, she focuses on enhancing customer relationships and ensuring client satisfaction. Her experience in customer service enables her to effectively address client needs and contribute to the overall success of the organization.
Previous Experience in Customer Service
Prior to her current role, Han Ying Looi worked in various customer service positions. She was a Customer Service Representative at Herschel Supply Company for five months in 2020. Additionally, she served as a Partner Care Associate at foodora for one month in 2019 and worked as a Server at Boston Pizza Restaurants, LP for one year from 2016 to 2017. These roles provided her with a solid foundation in managing customer interactions.
Background in IT Support
Han Ying Looi has experience in IT support, having worked at REEF as Ecosystem IT Support from 2020 to 2021. This role involved assisting with technical issues and enhancing the user experience, further diversifying her skill set in customer service and support.
Education and Expertise in Digital Media
Han Ying Looi earned a Bachelor's degree in Digital Media Productions from Arts University Bournemouth, studying from 2011 to 2014. This educational background provides her with expertise in videography and film editing, complementing her customer service skills with a creative perspective.
Experience in the Hospitality Industry
Han Ying Looi has a demonstrated history of working in the hospitality industry, which includes her role as a Bellman/Valet at The Listel Hotel Vancouver from 2017 to 2019. This experience enhances her ability to manage customer relationships effectively and develop strong communication skills, including a background in public speaking.