Jacqui Dow
About Jacqui Dow
Jacqui Dow is a Senior Solutions Consultant with extensive experience in data and web analytics, focusing on enhancing digital customer experiences through conversational AI chatbots. Her career includes roles at notable companies such as IPG Mediabrands, Sling TV, and Investopedia.
Current Role at Pypestream
Jacqui Dow currently holds the position of Senior Solutions Consultant at Pypestream, a role she has occupied since 2023. In this capacity, she leverages her expertise in data and web analytics to design effective digital customer experiences. Her focus is on implementing personalized automation solutions that enhance customer satisfaction and streamline business operations.
Previous Experience in Digital Customer Experience
Prior to her current role, Jacqui Dow worked at Sling TV as a Product Manager for an AI Conversational Bot from 2019 to 2021. She also served as the Manager of Digital Customer Experience at Sling TV for a brief period in 2021. Her experience in these roles contributed to her specialization in creating conversational AI chatbots aimed at improving customer interactions on digital platforms.
Background in Analytics and Business Development
Jacqui Dow has a solid background in analytics and business development. She worked as a Business Development Analyst at IPG Mediabrands from 2015 to 2016 and later as an Audience Engagement Analyst at Investopedia from 2016 to 2017. Her role at Investopedia evolved into a Lead Analyst position, where she focused on audience engagement from 2017 to 2018, and then as Manager of Analytics from 2018 to 2019.
Education and Training
Jacqui Dow has a diverse educational background. She earned a Bachelor of Arts in Business Administration and Management, as well as International/Global Studies from Brandeis University, where she studied from 2011 to 2014. Additionally, she attended the General Assembly in 2016, focusing on Data Analytics. Earlier in her education, she studied at the Middlebury Language School in 2012.
Professional Development and Leadership
Jacqui Dow has demonstrated leadership in her field by leading a webinar on mastering omnichannel strategies for a unified customer journey. This initiative showcases her commitment to enhancing customer experiences through innovative strategies and her ability to share knowledge within the industry.