Matthew Lauahi
About Matthew Lauahi
Matthew Lauahi serves as the Vice President of Engagements at Pypestream, where he leads a team focused on analyzing client data to enhance customer experiences. With over a decade of experience in digital analytics, he has held various roles in customer success and analytics across multiple organizations.
Work at Pypestream
Matthew Lauahi currently serves as the Vice President of Engagements at Pypestream, a position he has held since 2024. In this role, he leads a team focused on analyzing client data to identify customer obstacles within Pypestream's solutions. Prior to this, he worked at Pypestream as the Director of Customer Success from 2022 to 2024, and as Senior Manager of Customer Success from 2021 to 2022. His experience at Pypestream spans multiple roles, highlighting his commitment to enhancing customer engagement and success.
Education and Expertise
Matthew Lauahi studied at Moorpark College, where he earned an Associate of Arts degree in General Education and Philosophy from 2005 to 2007. He furthered his education at California State University Channel Islands, obtaining a Bachelor of Arts degree in Communication from 2007 to 2009. His educational background supports his expertise in digital analytics, with over a decade of experience in merging and measuring data from various sources.
Background
Matthew Lauahi has a diverse professional background, having worked in various analytical roles across multiple organizations. He began his career at Ralphs Grocery Company as GM from 2004 to 2006. He later held several positions at Nuance Communications, including Manager of AI Analytics, Voice of The Customer Analyst, and Senior Manager of Analytics. His experience also includes a role as a Consumer Insights Analyst at J.D. Power from 2013 to 2016, where he contributed to understanding consumer behavior.
Achievements
Throughout his career, Matthew Lauahi has demonstrated a strong ability to lead teams and drive data-driven decision-making. His leadership at Pypestream involves collaborating with startups and SaaS companies to foster growth and development. His extensive experience in digital analytics and customer success positions him as a key contributor to enhancing client engagement and operational efficiency.