Donna Cannon
About Donna Cannon
Donna Cannon is a Client Access Manager at Q-Centrix in Portsmouth, New Hampshire, with a background in customer service and project management. She has held various roles in notable companies such as MetroCast Cablevision, Comcast Cable, and Constant Contact, and has earned degrees in Business Communications, Communication Arts, and Organizational Leadership.
Current Role at Q-Centrix
Donna Cannon serves as the Client Access Manager at Q-Centrix, a role she has held since 2018. Based in Portsmouth, New Hampshire, she has contributed to the organization for six years. In this position, she utilizes her strong communication skills and ability to influence stakeholders to effectively manage client access and foster relationships.
Previous Experience in Customer Service Management
Prior to her current role, Donna Cannon held various positions in customer service management. She worked at MetroCast Cablevision as a Customer Service Manager from 2011 to 2013. Additionally, she served as Manager of Customer Service at Anthem, Inc. from 2017 to 2018, and as a Billing Manager at Constant Contact from 2013 to 2016. Her extensive experience in customer service has equipped her with the skills necessary to build and grow teams.
Career Background in Project Management
Donna Cannon has a background in project management, having worked at Comcast Cable as a Project Manager from 2002 to 2004. She later took on the role of Desktop Strategy and Communications Manager at Comcast from 2004 to 2009. This experience has contributed to her ability to see opportunities for organizational growth and team development.
Educational Qualifications
Donna Cannon holds a Bachelor of Arts degree in Business Communications from Rivier College. She also earned an Associate of Arts degree in Communication Arts from Dean College. Additionally, she completed a Master of Science degree in Organizational Leadership at Southern New Hampshire University. Her educational background supports her professional expertise in communication and leadership.
Skills and Professional Attributes
Donna Cannon is recognized for her excellent communication skills, which she employs to motivate teams and build trust among colleagues. She has a strong ability to influence and gain stakeholder buy-in, essential for her role in managing client access. Her proactive approach in identifying opportunities for growth is a key aspect of her professional profile.