Shawna Marshall
About Shawna Marshall
Shawna Marshall is a Strategic Development Representative at Q-Centrix, where she has worked since 2021. Previously, she held various roles in customer service and management, including a 15-year tenure at Liveops, Inc.
Current Role at Q-Centrix
Shawna Marshall serves as a Strategic Development Representative at Q-Centrix. She has held this position since 2021, contributing to the company's strategic initiatives and client development efforts. Her role involves identifying opportunities for growth and building relationships with clients to enhance service delivery.
Previous Experience at Liveops, Inc.
Prior to her current role, Shawna Marshall worked at Liveops, Inc. as a Sales Customer Service Manager from 2006 to 2021. During her 15 years with the company, she managed customer service operations and sales strategies, focusing on improving customer satisfaction and operational efficiency.
Experience at Convergys
Shawna Marshall began her career at Convergys, where she worked as a Customer Support Representative from 2003 to 2005 in Clarksville, Tennessee. In this role, she provided customer support and assistance, developing foundational skills in customer service and communication.
Education at Bethel University
Shawna Marshall studied at Bethel University, College of Professional Studies from 2007 to 2011. She completed her education during this four-year period, gaining knowledge and skills that have contributed to her professional development in the field of strategic development and customer service.