Abdul Subhan Shaikh

Principal Problem Management Specialist @ QAD

About Abdul Subhan Shaikh

Abdul Subhan Shaikh is a Principal Problem Management Specialist with extensive experience in cloud service delivery and vulnerability management. He has held various roles in the technology sector, including positions at QAD and JK Technosoft, and has a strong educational background in business management and computer applications.

Current Role at QAD

Abdul Subhan Shaikh currently holds the position of Principal Problem Management Specialist at QAD, where he has been employed since 2023. In this role, he focuses on managing and resolving complex problems within the organization. His responsibilities include developing strategies to enhance problem management processes and ensuring effective communication with stakeholders.

Previous Experience at QAD

Prior to his current role, Abdul Subhan Shaikh worked at QAD as a Cloud Service Delivery Manager from 2007 to 2023. During his 16 years in this position, he was responsible for overseeing cloud service delivery operations and ensuring customer satisfaction. His extensive experience at QAD contributed to his expertise in cloud management and service delivery.

Educational Background

Abdul Subhan Shaikh has a diverse educational background. He studied at the Indian Institute of Technology, Bombay, where he completed a certificate course in IT Project Management in 2005. He also earned a Master of Computer Application (MCA) from Indira Gandhi National Open University from 2002 to 2005. Additionally, he obtained a Diploma in Business Management from The ICFAI University, Dehradun, and an MBA from the same institution. His educational qualifications also include an Advance Diploma in Computer Hardware & LAN Engineering from Jetking School of Electronic Technology.

Career Progression

Abdul Subhan Shaikh has a progressive career spanning several roles and organizations. He began his career as a Hardware Engineer at XPRO COMPUTERS LTD in 1994. He then transitioned to roles such as Software Programmer at Thinkwiz Systems and Computer Teacher cum Systems/Network Administrator at Hasanat High School. He served as Regional Support Manager at JK Technosoft from 1998 to 2007 before joining QAD. His career reflects a strong foundation in technology and management.

Key Contributions and Initiatives

In his various roles, Abdul Subhan Shaikh has made significant contributions, including the development and maintenance of a comprehensive Vulnerability Management program. He integrated vulnerability management into risk management and coordinated external penetration testing across infrastructure. He also mentored team members and created procedural documentation governing controls, showcasing his commitment to enhancing organizational security and team development.

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