Anu Prasad
About Anu Prasad
Anu Prasad is a Service Delivery Manager at QAD Australia, overseeing operations in the Pacific and Indonesia. With over 16 years of experience in the ERP domain, he has held various roles in application support and IT analysis since beginning his career in 2002.
Current Role at QAD
Anu Prasad serves as the Service Delivery Manager for the Pacific and Indonesia regions at QAD Australia. She has held this position since 2019, contributing to the company's operations from Sydney. In addition to her managerial role, she has been the Application Support Team Lead for Australia and New Zealand since 2014. In these roles, she focuses on enhancing service delivery and ensuring customer satisfaction across multiple regions.
Professional Experience
Anu Prasad has over 16 years of experience in the ERP domain. She began her career as a Software Engineer at Thirdware Solution Ltd. from 2002 to 2007. Following this, she worked as an I.T Analyst at Tata Consultancy Services from 2007 to 2009 and as an EDI Analyst at Visteon Automotive Systems for one year. Before her current roles at QAD, she served as a Support Consultant from 2011 to 2014, gaining extensive knowledge in application support and customer service.
Education and Qualifications
Anu Prasad earned her Bachelor of Engineering (B.E) degree in Mechanical Engineering from K.S.R College of Technology. Her studies took place from 1998 to 2002, providing her with a solid technical foundation that supports her career in IT and ERP solutions.
Leadership and Team Management
In her current role, Anu Prasad provides leadership to teams located in both Australia and Indonesia. She regularly monitors and addresses customer issues and concerns, ensuring that her teams perform effectively. Her focus on team performance and customer satisfaction is a key aspect of her leadership approach.