Carlos Rodríguez Sirgado
About Carlos Rodríguez Sirgado
Carlos Rodríguez Sirgado is an Interoperability Operations Analyst at QAD, where he has worked since 2017. He specializes in developing fixes for EDI interfaces and engages in direct customer support to resolve issues effectively.
Work at QAD
Carlos Rodríguez Sirgado has been employed at QAD as an Interoperability Operations Analyst since 2017. In this role, he is responsible for engaging in direct customer contact during the Interoperability support process, ensuring effective resolution of issues. He develops fixes and enhancements for EDI interfaces and maps within QAD's eCommerce Module and Cloud EDI products. Carlos utilizes Progress 4GL and non-intrusive customization tools to extend QAD's standard features. His work involves collaboration with both internal QAD teams and external service providers to address and resolve reported incidents.
Education and Expertise
Carlos Rodríguez Sirgado completed his secondary education at IES Baix Penedès, achieving the Graduado en Educación Secundaria Obligatoria from 2004 to 2008. He later pursued further studies at Institut Obert de Catalunya (IOC), where he focused on Programación informática and earned the Técnico Superior en Desarrollo de Aplicaciones Multiplataforma from 2014 to 2017. This educational background has equipped him with the necessary skills and knowledge to excel in his current role in interoperability operations.
Background
Prior to his current position at QAD, Carlos worked at Atmira Espacio de Consultoria as a Programador Junior from 2016 to 2017. His experience in this role contributed to his development in programming and application development, which he later applied in his work at QAD. Carlos has built a career focused on interoperability and EDI solutions, leveraging his technical skills to enhance customer support and operational efficiency.