Gibran Alva Sierra
About Gibran Alva Sierra
Gibran Alva Sierra is an Associate Service Delivery Analyst with a strong educational background in quality systems and industrial engineering from Tecnológico de Monterrey. He specializes in Lean Six Sigma and statistical analysis, holding a Green Belt certification, and has experience in various roles across multiple companies in Mexico and Canada.
Work at QAD
Gibran Alva Sierra has been employed at QAD as an Associate Service Delivery Analyst since 2022. In this role, he is responsible for delivering services that enhance operational efficiency and support client needs. His position involves analyzing service delivery processes and implementing improvements to ensure high-quality outcomes.
Education and Expertise
Gibran studied at Tecnológico de Monterrey, where he earned a Master's degree in Engineering (MIP-V) with a focus on quality systems and productivity from 2021 to 2023. He also obtained a Bachelor's degree in Industrial Engineering and Systems from the same institution, completing his studies from 2015 to 2020. Additionally, he holds a certification in project management from McGill University, achieved in 2019. Gibran specializes in Lean Six Sigma and statistical analysis, holding a Green Belt certification.
Background
Gibran Alva Sierra has a diverse professional background that includes various roles in service delivery and project management. He began his career as an intern at Side Technologies in 2017 and later worked at Marinvent Corporation as a Project Management Intern in 2019. He gained experience in continuous improvement as an Engineer at Dana Incorporated from 2019 to 2020. His career progressed at Tata Consultancy Services, where he served as an IT Trainee and later as a Junior Data Analyst.
Professional Experience
Gibran has accumulated significant experience in different roles across various companies. He worked as an External Auditor at bojä3d for five months in 2020. His tenure at Tata Consultancy Services included roles as an IT Trainee from 2020 to 2021 and as a Junior Data Analyst from 2021 to 2022. His experience also includes a position as an Engineer in Continuous Improvement at Dana Incorporated for six months.
Certifications and Skills
Gibran possesses a Green Belt certification in Lean Six Sigma, demonstrating his expertise in process improvement methodologies. He is skilled in statistical analysis and has a strong foundation in quality management, particularly with ISO 9001 standards. His educational background and professional experiences have equipped him with the necessary skills to excel in service delivery and quality assurance roles.