John Miciuda
About John Miciuda
John Miciuda is a Customer Success Director with extensive experience in supply chain management and customer engagement. He has worked at notable companies such as Yanfeng Automotive Interiors and Faurecia, and currently holds a position at QAD in the Detroit Metropolitan Area.
Current Role at QAD
John Miciuda serves as the Customer Success Director at QAD, a position he has held since 2022. In this role, he focuses on enhancing customer engagement and ensuring satisfaction across North America. His experience in customer success allows him to effectively address client needs and foster long-term relationships. Prior to this role, he worked as a Customer Engagement Manager at QAD, starting in 2021.
Previous Experience in Automotive Supply Chain Management
Before joining QAD, John Miciuda held several positions in the automotive industry. He worked at Yanfeng Automotive Interiors as a Global ERP Manager from 2016 to 2021, and as a Regional Supply Chain Manager from 2014 to 2016. His earlier experience includes a six-year tenure at Faurecia, where he served as a Materials Planner/Master Scheduler from 2007 to 2013 and as a Production Control and Logistics Manager for one year in 2013.
Education and Ongoing Studies
John Miciuda studied at Warren Mott High School. He is currently pursuing further education at Macomb Community College, a commitment he has maintained since 2013. His educational background supports his professional development in the fields of supply chain management and customer success.
Professional Background in Supply Chain and Logistics
John Miciuda has a robust background in supply chain and logistics management. His roles at Faurecia and Yanfeng Automotive Interiors involved critical responsibilities in materials planning, production control, and logistics. This experience has equipped him with the skills necessary for managing complex supply chain operations and enhancing customer satisfaction in his current role.