Michael Silletti
About Michael Silletti
Michael Silletti serves as the Customer Success Director at QAD, bringing over 30 years of experience in finance and IT, particularly within the automotive industry. His previous roles include positions at Johnson Controls, Yanfeng Automotive Interiors, and Plastech, where he demonstrated expertise in operational oversight and cost accounting.
Current Role at QAD
Michael Silletti serves as the Customer Success Director at QAD, a position he has held since 2022. In this role, he focuses on enhancing customer satisfaction and ensuring that clients achieve their desired outcomes through QAD's solutions. His responsibilities include overseeing customer engagement and aligning service delivery with client expectations. His experience in the automotive industry and IT project leadership informs his approach to customer success.
Previous Experience at Johnson Controls
Michael Silletti worked at Johnson Controls in various capacities from 1992 to 2014. He served as Plant Controller from 1992 to 1996, followed by his role as Enterprise Business Process Owner - Order to Cash in 2015 for eight months. He also held the position of Senior Controller from 2009 to 2014 in Plymouth, Michigan. His tenure at Johnson Controls contributed to his extensive experience in finance and operational management.
Experience at Yanfeng Automotive Interiors
From 2015 to 2019, Michael Silletti was the Director of IT - Strategy and Process at Yanfeng Automotive Interiors. In this role, he was responsible for developing and implementing IT strategies that aligned with business processes. His work in this position further solidified his expertise in IT project leadership and operational oversight within the automotive sector.
Educational Background
Michael Silletti studied at Michigan State University, where he earned a Bachelor of Arts degree in Accounting from 1982 to 1986. His educational background in accounting provides a strong foundation for his extensive career in finance and operational management, particularly within the automotive industry.
Expertise in Finance and IT
With over 30 years of combined experience in finance and IT, Michael Silletti has developed a significant focus on the automotive sector over the past 21 years. His expertise includes cost accounting, plant operations, and IT project leadership. He has managed up to 35 plants simultaneously, demonstrating his capability in leadership and operational oversight.