Murli Shastri, Cltd, Cpim, Pmp
About Murli Shastri, Cltd, Cpim, Pmp
Murli Shastri is the Vice President of Global Customer Success - Digital at QAD, where he focuses on enhancing customer experience through consultative solution selling. With over 32 years of experience in IT Supply Chain Management, he has held various leadership roles and has a strong background in transportation and logistics applications.
Current Role at QAD
Murli Shastri serves as the Vice President of Global Customer Success - Digital at QAD, a position he has held since 2023. Based in Sacramento, California, he operates in a remote capacity. In this role, he focuses on enhancing customer experiences through QAD Enterprise Solutions and Services. His leadership is directed towards ensuring customer satisfaction and success in digital transformations.
Previous Experience at QAD
Before his current role, Murli Shastri held several positions at QAD. He was Vice President of Customer Success for the Americas from 2022 to 2023, and prior to that, he served as Vice President of the Solutions Advisory Group for North America Sales from 2021 to 2022. His experience at QAD has contributed to his expertise in consultative solution selling and customer relationship management.
Professional Background
Murli Shastri has over 32 years of experience in IT Supply Chain Management, with a focus on transportation and logistics applications. His career includes roles at Hindustan Motors Ltd. - Mitsubishi Division, Tata Consultancy Services, Mastech, and the National Informatics Center. His diverse background spans multiple sectors, including Banking, Financial Services, Manufacturing, and Transportation & Logistics.
Education and Expertise
Murli Shastri studied at the School of Computer Science in Indore, India, where he achieved a Master’s degree in Computer Applications from 1987 to 1990. His educational background supports his proficiency in cloud-based service delivery, integration architecture, and developing solutions for optimal business performance in the supply chain domain.
Skills and Competencies
Murli Shastri is skilled in motivating high-performing global multidisciplinary teams and managing customer relationships. He has a proven track record in identifying new revenue opportunities and strategic business initiatives. His hands-on experience with the QAD enterprise application suite and off-shore competency further enhances his ability to deliver effective solutions.