Rachel Jett
About Rachel Jett
Rachel Jett is a Technical Writer II at QAD, where she has worked since 2017. She holds a Bachelor's degree in Written Communication - Technical Writing and has experience in creating help documentation using Madcap Flare and WalkMe software.
Current Role as Technical Writer II
Rachel Jett has been serving as a Technical Writer II at QAD since 2017. In this role, she specializes in creating and designing help documentation using Madcap Flare and WalkMe software. She collaborates closely with subject-matter experts to develop content for QAD EQMS, ensuring that the documentation meets the needs of users and stakeholders.
Previous Experience at QAD
Before her current position, Rachel worked at QAD as an Administrative Assistant from 2014 to 2017 in Brighton, MI. During her three years in this role, she gained valuable experience in administrative tasks and contributed to the operational efficiency of the organization.
Education and Technical Writing Expertise
Rachel Jett studied Technical Writing at Washtenaw Community College, where she earned an Associate of Arts (AA) degree from 2009 to 2012. She furthered her education at Eastern Michigan University, obtaining a Bachelor's degree in Written Communication - Technical Writing from 2012 to 2014. Her educational background has equipped her with the necessary skills for her career in technical writing.
Recognition and Achievements
Rachel received Certificates of Recognition as a QAD Key Contributor in both 2019 and 2020. These awards highlight her contributions and commitment to the organization, reflecting her role in enhancing the quality of documentation and support within QAD.
Previous Employment History
Prior to her tenure at QAD, Rachel worked at Asahi Kasei Plastics North America as HR Admin Support from 2013 to 2014. She also held a position as Third Key at Claire's Accessories from 2010 to 2013. These roles contributed to her diverse experience in administrative and support functions.