Rick Johnson
About Rick Johnson
Rick Johnson serves as the Director and ERP System Owner at QAD, where he has worked since 2022, overseeing IT service management for the ERP system. He holds a B.A. in Business Administration and Computer Science from Cornerstone University and has extensive experience in various roles within QAD and GreenStone Farm Credit Services.
Work at QAD
Rick Johnson has been serving as the Director, ERP System Owner at QAD since 2022. In this role, he leads all aspects of IT service management for the ERP system, focusing on service strategy and financial management. Prior to this position, he held various roles at QAD, including Principal Cloud Engagement Manager, Manager of Customer Service Delivery, and Client Relationship Manager for On Demand/AMS Services. His tenure at QAD spans nearly a decade, showcasing his extensive experience within the organization.
Education and Expertise
Rick Johnson earned a Bachelor of Arts degree in Business Administration and Computer Science from Cornerstone University. His educational background provides a solid foundation for his expertise in managing ERP systems and IT service management. He possesses a comprehensive understanding of the technology roadmap of QAD products and the enabling technology stack, which supports his leadership role in ERP system management.
Background
Before joining QAD, Rick Johnson worked at GreenStone Farm Credit Services as an Information Systems Coordinator from 1986 to 1989. This early experience in information systems contributed to his skills in planning technical resources necessary for operating and maintaining ERP systems. His career trajectory reflects a consistent focus on technology and customer service within the IT sector.
Career Progression
Rick Johnson's career at QAD began as a Client Relationship Manager for On Demand/AMS Services from 2013 to 2014. He then advanced to the role of Sr. Cloud Engagement Manager, where he worked for four years until 2018. Following this, he served as the Manager of Customer Service Delivery for three years before taking on his current role as Director, ERP System Owner. His progression through various roles at QAD illustrates his growth and adaptability within the organization.