Tomasz Kazmierczak
About Tomasz Kazmierczak
Tomasz Kazmierczak is a Senior Technical Support Engineer at QAD, where he has worked since 2016, providing application support for QAD Elements and QAD QMS. He has extensive experience in IT support, having held various roles at companies such as IBM, GE, and Trans.eu System.
Current Role at QAD
Tomasz Kazmierczak currently serves as a Senior Technical Support Engineer at QAD, a position he has held since 2016. In this role, he provides application support for QAD Elements and QAD QMS to customers. His responsibilities include addressing technical issues and ensuring the effective operation of software solutions for clients.
Previous Experience in IT Support
Before joining QAD, Tomasz Kazmierczak gained extensive experience in IT support roles. He worked at Trans.eu System as a 2nd level IT Support Specialist from 2015 to 2016. Prior to that, he held positions at IBM as an IT Specialist from 2012 to 2015 and at GE as an IT Trainee from 2010 to 2011. His background includes providing 1st and 2nd level ICT support for employees in the EMEA region.
Educational Background and Certifications
Tomasz Kazmierczak has a Bachelor's degree in Information Technology from the Higher School of Computer Science and Management 'Copernicus', which he completed from 2005 to 2009. He also studied at the Secondary School of Electronics in Nowa Ruda, where he achieved a Technician qualification in Electronics. Additionally, he holds several certifications, including those in administering Windows Server 2003 and 2012, Cisco CCNA, and IBM Tivoli Storage Manager.
Career Progression in IT
Tomasz Kazmierczak's career in IT began with a position as a Help-Desk technician at InsERT in 2011. He then transitioned to a Junior System Administrator role at e-Kancelaria Grupa Prawno Finansowa S.A. from 2011 to 2012. His experience at IBM allowed him to advance from Junior IT Specialist to IT Specialist, contributing to his current expertise in technical support.
Skills and Technical Proficiencies
Tomasz Kazmierczak possesses a range of technical skills acquired through his education and professional experiences. He has expertise in administering Windows Server environments, Cisco networking, and various IBM technologies. His training includes soft skills development, particularly in time management, enhancing his ability to manage technical support tasks effectively.