Alana Martin
About Alana Martin
Alana Martin is a Service Manager at QBE Insurance in Sydney, Australia, where she has worked since 2018. She previously held various roles at Bupa in London, including National Ancillary Claims Team Leader and Head of Corporate and International Services.
Work at QBE Insurance Group
Alana Martin has been serving as a Service Manager at QBE Insurance Group since 2018. In this role, she is responsible for overseeing service operations and ensuring customer satisfaction. Her tenure at QBE spans six years, during which she has contributed to the company's service delivery in Sydney, New South Wales, Australia.
Previous Experience at Bupa
Prior to her current role, Alana Martin held several positions at Bupa, a leading health insurance provider. She worked as the Head of Corporate and International Services from 2015 to 2018, where she managed corporate health services. Before that, she was the Corporate Services Manager for 10 months in 2014-2015. Her career at Bupa began as a National Health Sales Consultant from 2003 to 2006, followed by her role as National Ancillary Claims Team Leader from 2006 to 2011.
Career Timeline
Alana Martin's career in the insurance and health services sector began in 2003 at Bupa. She progressed through various roles, gaining experience in sales, claims management, and corporate services. Her career at Bupa included significant leadership positions, culminating in her role as Head of Corporate and International Services before transitioning to QBE Insurance in 2018.
Location and Industry
Alana Martin is based in Sydney, New South Wales, Australia. She has extensive experience in the insurance and health services industries, having worked in both national and corporate roles. Her expertise encompasses service management, sales, and claims processing, contributing to her effectiveness in her current position.