Alex Aguilar
About Alex Aguilar
Alex Aguilar is a Senior Software Engineer at QBE Insurance, with a background in embedded and R&D software engineering. He has contributed to various web applications and customer-based portals, demonstrating a strong ability to resolve incidents and deliver quality work.
Work at QBE Insurance Group
Alex Aguilar has been employed at QBE Insurance Group since 2020, serving as a Senior Software Engineer. In this role, he acts as the main developer for a team responsible for maintaining various web applications that support QBE Asia’s insurance agents and policyholders. His contributions include resolving a significant portion of incidents and business-as-usual tickets raised by customers, achieving a resolution rate of 70% in 2021. He has also played a key role in developing a customer-based web portal that allows clients to view their policy details, issue claims, and renew expiring policies.
Previous Experience in Software Engineering
Prior to his current position, Aguilar worked at Nokia as a Software Engineer II and Technical Lead from 2015 to 2020. His tenure at Nokia lasted five years and took place at UP AyalaLand TechnoHub in Quezon City. Before that, he was employed at NetworkLabs, Inc. as an R&D Software Engineer from 2012 to 2015, also located in UP AyalaLand TechnoHub. His career began at Neugent Technologies, Inc., where he served as an Embedded Software Engineer from 2009 to 2012.
Education and Expertise
Alex Aguilar holds a Bachelor of Science degree in Electronics and Communications Engineering from Saint Mary's University in the Philippines. He studied there from 2003 to 2008. His educational background has provided him with a solid foundation in engineering principles, which he has applied throughout his career in software development and engineering roles.
Professional Background
Aguilar's professional journey in software engineering spans over a decade, during which he has accumulated extensive experience in various roles. His work has involved significant contributions to web application development and maintenance, particularly in the insurance sector. His ability to resolve customer incidents and enhance user experience through technology has been a consistent aspect of his career.