Alisa Butler
About Alisa Butler
Alisa Butler is an Operations Manager at QBE Insurance, where she has worked since 2018. She has a background in business operations and litigation, with previous roles at Austral Mercantile Collections and QBE Insurance.
Work at QBE Insurance Group
Alisa Butler has been serving as Operations Manager at QBE Insurance since 2018. In this role, she oversees various operational functions, ensuring efficiency and effectiveness in processes. Prior to her current position, she worked in accounts payable at QBE Insurance from 2008 to 2009. Her tenure at QBE has contributed to her extensive experience in the insurance sector, particularly in operations management.
Previous Experience at Austral Mercantile Collections
Alisa Butler worked at Austral Mercantile Collections for a total of nine years in various capacities. From 2009 to 2015, she held the position of Business Operations Officer, where she focused on streamlining business processes. Following this role, she served as a Litigation Officer from 2015 to 2018, where she handled legal matters related to collections, enhancing her understanding of litigation processes.
Education and Expertise
Alisa Butler completed her high school education at Balcatta Senior High School, achieving her High School Completion from 2001 to 2006. She possesses strong skills in Microsoft Excel, Office, and PowerPoint, which indicate her proficiency in data analysis and presentation. Additionally, she has expertise in using Lotus Notes, a software platform for email and collaboration, enhancing her operational capabilities.
Skills in Customer Service and Communication
Alisa Butler demonstrates excellent phone etiquette and customer service skills. These abilities are essential for effective client interactions and for maintaining professional relationships in her role as Operations Manager. Her communication skills contribute to her success in managing operations and ensuring customer satisfaction.