Alisha Mangan
About Alisha Mangan
Alisha Mangan is a Case Manager with extensive experience in the insurance sector, currently working at QBE Insurance in Paramatta. She has held various roles in case management and administration, with a strong focus on workers' compensation and return-to-work services.
Current Role as Case Manager at QBE Insurance Group
Alisha Mangan currently serves as a Case Manager at QBE Insurance, a position she has held since 2021. She works in Paramatta, where she utilizes her extensive experience in case management to assist clients effectively. Her role involves managing workers' compensation claims and facilitating the return-to-work process for injured workers. Alisha's background in the insurance sector enhances her ability to navigate complex claims and provide support to clients.
Previous Experience at QBE Insurance Group
Alisha Mangan has a notable history with QBE Insurance, having worked there in various capacities. She was a Case Manager from 2007 to 2016 in Wollongong, where she developed her expertise in claims handling. Additionally, she served as a Service Manager for eight months in Campbelltown in 2010. Her long tenure at QBE Insurance reflects her commitment to the field and her ability to adapt to different roles within the organization.
Professional Background in Insurance and Administration
Prior to her current role, Alisha Mangan gained valuable experience at Allianz Australia, where she worked as a Case Manager from 2004 to 2006 and as a Learning & Development Training Facilitator in the Workers Compensation Division from 2006 to 2007. Her roles involved managing claims and providing training, which contributed to her comprehensive understanding of the insurance industry. Additionally, she worked at Campbelltown City Council as a Health & Wellbeing Administration Officer from 2018 to 2021.
Educational Qualifications and Certifications
Alisha Mangan holds several relevant qualifications that support her career in case management and workers' compensation. She achieved a Diploma in Business Administration from St Patricks Business College in 2004 and completed a Certificate IV in Occupational Health and Safety at TAFE NSW in 2005. Furthermore, she obtained the WorkCover NSW Return to Work Coordinator certificate from Active Occupational Health Services in 2007. Alisha also completed a Certificate IV in Training & Assessment from Mrwed Training & Assessment in the same year.
Skills in Coaching and Training
Alisha Mangan possesses strong skills in coaching and training, particularly within the context of workers' compensation claims and case management. Her experience as a Learning & Development Training Facilitator has equipped her with the ability to train others effectively. She focuses on assisting injured workers in their return-to-work journey, utilizing her knowledge and expertise to support both clients and colleagues in navigating the complexities of claims management.