Allan Castro
About Allan Castro
Allan Castro is a Business Process Engineer at QBE Insurance, where he has worked since 2020. He has extensive experience in various roles within the company and previously worked as a Data Analyst at Accenture.
Work at QBE Insurance Group
Allan Castro has held multiple positions at QBE Insurance Group, demonstrating a progressive career within the organization. He served as a Credit Control Officer from 2013 to 2014 in Taguig City, followed by a role as Senior Customer Support Officer for Elders Insurance Credit Control from 2014 to 2016. He then advanced to Team Lead for EO Credit Control from 2016 to 2018. After a brief hiatus, he returned to QBE Insurance as a Team Leader in Insurance Administration from 2018 to 2020 in Cebu. Currently, he works as a Business Process Engineer, a position he has held since 2020.
Education and Expertise
Allan Castro earned a Bachelor of Science degree in Electrical, Electronic and Communications Engineering Technology from Saint Louis University in the Philippines. His educational background provides a strong foundation for his work in process engineering and data analysis. His expertise includes executing continuous improvement frameworks and focusing on process re-engineering to enhance operational efficiency.
Background
Allan Castro began his career at Accenture as a Data Analyst from 2011 to 2013 in Makati City, Philippines. This role equipped him with analytical skills that he later applied in various positions at QBE Insurance. His diverse experience in the insurance sector spans over several years, with roles that emphasize credit control, customer support, and process improvement.
Achievements in Process Improvement
In his current role as a Business Process Engineer at QBE Insurance, Allan Castro supports process improvement initiatives by collaborating with Global Shared Services Center functions and global stakeholders. He focuses on reducing process gaps and variations, which contributes to the overall efficiency of the organization. His commitment to continuous improvement is evident in his execution of frameworks designed to enhance business processes.