Amanda G.
About Amanda G.
Amanda G. is a Quality Assurance Specialist at QBE Insurance, with a diverse background in management, claims, and customer service across various industries. She holds a Bachelor's degree in Business from the University of Newcastle and has extensive experience in payroll and accounts management.
Current Role at QBE Insurance Group
Amanda G. has been serving as a Quality Assurance Specialist at QBE Insurance since 2021. In this role, she focuses on ensuring that the company's processes and services meet established standards of quality. Her responsibilities include evaluating procedures, implementing improvements, and supporting the overall mission of the organization.
Previous Experience in the Insurance Sector
Before her current position, Amanda worked at QBE Insurance as a Claims Manager from 2020 to 2021. This role involved overseeing claims processes and ensuring compliance with company policies. Her experience in claims management has provided her with valuable insights into the insurance industry.
Education and Qualifications
Amanda G. has a diverse educational background. She studied at the University of Newcastle, earning a Bachelor's degree in Business, Management, Marketing, and Related Support Services from 2018 to 2019. Additionally, she obtained a Diploma in Salon/Beauty Salon Management from The Australian Academy of Beauty Spa Therapy in 2014, and a Diploma in Management from TAFE in 2012. She also completed a Project Management course at Hunter TAFE in 2010.
Career History in Management and Customer Service
Amanda has extensive experience in management and customer service roles. She worked as a Team Leader for Accounts & Payroll at PPK Group Limited from 2012 to 2014 and as a Client Manager at Ultimate CFO for a brief period in 2014. Her role as a Case Management Specialist at EML from 2018 to 2020 further solidified her expertise in customer-driven environments.
Expertise in Payroll and Contract Management
Throughout her career, Amanda has developed a strong background in payroll and accounts management. This expertise has been a consistent aspect of her professional journey. Additionally, she possesses knowledge in contract management and claims management, which supports her current responsibilities in quality assurance.