Amy Lawrence
About Amy Lawrence
Amy Lawrence is a Technical Services Officer at QBE Insurance in Australia, where she has worked since 2012. She specializes in managing common law and recovery claims, develops training materials on workers' compensation legislation, and engages in cross-border auditing.
Work at QBE Insurance Group
Amy Lawrence has been employed at QBE Insurance as a Technical Services Officer since 2012. In this role, she specializes in the management and oversight of common law and recovery claims. Her responsibilities include developing and implementing training materials focused on workers' compensation legislation. Prior to her current position, she worked as a Case Manager at QBE Insurance from 2010 to 2012. Throughout her tenure, she has acted as a WorkCover WA registered agent, representing the interests of QBE Insurance.
Education and Expertise
Amy Lawrence studied at Edith Cowan University, where she earned a Bachelor of Science in Exercise and Sports Science from 2006 to 2009. She also attended Chisholm Catholic College from 2001 to 2005. Her educational background supports her expertise in managing complex claims, particularly in the area of workers' compensation. She engages in cross-border auditing with a focus on financial management and compliance, and she reviews market data and legislative changes to identify areas for improvement.
Background
Amy Lawrence has a diverse professional background, with significant experience in the insurance industry. She began her career at QBE Insurance as a Case Manager before advancing to her current role as Technical Services Officer. Her work involves collaboration with various stakeholders, including vocational rehabilitation providers, lawyers, health providers, and employers, to ensure quality outcomes for claims.
Achievements
In her role at QBE Insurance, Amy Lawrence focuses on dispute resolution to mitigate financial loss and ensure positive claims resolution. She manages catastrophic and high-risk claims, emphasizing empathy and customer care. Her efforts in developing training materials and engaging in cross-border auditing demonstrate her commitment to improving processes and outcomes within the organization.