Angela Hicks
About Angela Hicks
Angela Hicks serves as the General Manager of Human Resources at QBE Insurance, where she has worked since 2019. With extensive experience in HR roles across various organizations, she specializes in culture change, organizational design, and leadership coaching.
Current Role at QBE Insurance Group
Angela Hicks serves as the General Manager of Human Resources at QBE Insurance, a position she has held since 2019. In this role, she focuses on culture change, organizational design, and leadership coaching. Her responsibilities include overseeing HR strategies that align with the company's objectives and enhancing employee engagement across the organization. Angela's extensive experience in HR allows her to implement effective practices that support QBE's workforce.
Previous Experience in Human Resources
Prior to her current role, Angela Hicks held several significant positions in human resources. She worked at Lion as an HR Business Partner to the General Counsel and Leadership Development Leader from 2007 to 2013. She also served as the Executive HR Business Partner at QBE Insurance for six months in 2018. Angela's experience includes roles at Carlson Wagonlit Travel as Human Resources Director AU/NZ and as a Senior Consultant at Crystallize Consulting.
Educational Background and Qualifications
Angela Hicks studied at the University of Sydney, where she earned a Master's degree in Organisational Coaching, focusing on Coaching Psychology from 2004 to 2007. She also completed a Bachelor of Commerce in Management and Legal Studies at the University of Wollongong from 1995 to 1998. In 2018, she furthered her education at the Australian Institute of Company Directors, completing the Company Directors Course.
Expertise in HR Transformation and Leadership
Angela Hicks has extensive experience in implementing global HR models and managing transformation projects across Australia, New Zealand, and global contexts. She has partnered with senior executives, including the Group Chief Financial Officer and Group Chief Risk Officer, to drive strategic HR initiatives. Her focus on leadership coaching and organizational development has positioned her as a key member of leadership teams in both global and APAC HR settings.
Career Progression and Key Roles
Angela Hicks has progressed through various HR roles over her career, demonstrating her expertise in organizational development. She served as the Organisational Development Leader at Lion from 2013 to 2014 and as the Sales Culture & Capability Leader from 2002 to 2007. Her diverse roles have equipped her with a comprehensive understanding of HR functions and the ability to lead significant organizational changes.