Anthony Smiler
About Anthony Smiler
Anthony Smiler is a Case Manager with extensive experience in negotiating treatment and rehabilitation plans. He has worked for various organizations, including EML, CGU Insurance, and currently QBE Insurance, while also holding a degree in Business/Commerce and studying Sports Coaching.
Work at QBE Insurance Group
Anthony Smiler has been employed as a Case Manager at QBE Insurance since 2021. In this role, he negotiates cost-effective treatment and rehabilitation plans while ensuring high quality of care is maintained. He also provides feedback on claims activity and developing trends to underwriters and risk assessors, facilitating informed decision-making. His responsibilities include liaising with employers and healthcare providers to implement necessary job modifications and keeping all parties updated on medical details and progress.
Previous Experience in Case Management
Prior to his current position, Anthony Smiler worked as a Case Manager at EML (Employers Mutual Limited) from 2018 to 2021. He also served as a Case Manager at CGU Insurance from 2008 to 2017. During these ten years in case management, he developed expertise in negotiating treatment plans and collaborating with various stakeholders to ensure effective rehabilitation outcomes.
Education and Expertise
Anthony Smiler studied at St Patricks College Sutherland in Sydney, where he achieved a degree in Business/Commerce from 2002 to 2007. He furthered his education at the Australian College of Physical Education, focusing on Strength and Conditioning and earning a qualification in Sports Coaching from 2020 to 2023. This educational background supports his role in case management, particularly in understanding rehabilitation and treatment strategies.
Early Career Background
Before establishing his career in case management, Anthony Smiler held various positions. He worked as a Mailroom Clerk at Converga Pty Ltd for six months in 2008 and as a Barista at Gloria Jean’s Coffees Australia for one month in 2007. Additionally, he served as a Teacher/Instructor at Kumon for two months in 2005. These early roles contributed to his development of communication and organizational skills.