Arjay Tan
About Arjay Tan
Arjay Tan is an Operations Manager at QBE Insurance in the National Capital Region of the Philippines, where he has worked since 2015. With a background in nursing and extensive experience in operations management, he has held various roles in companies such as EXL Services Ltd and TeleTech.
Work at QBE Insurance Group
Arjay Tan has served as Operations Manager at QBE Insurance since 2015. In this role, he has been responsible for overseeing operations within the National Capital Region of the Philippines. His tenure at QBE has spanned nine years, during which he has contributed to the efficiency and effectiveness of the company's operational processes.
Previous Experience in Operations Management
Before joining QBE Insurance, Arjay Tan worked at EXL Services Ltd from 2012 to 2015 as Operations Manager. He also held the position of Lead Assistant Manager - Operations at EXL Services Ltd for one year, from 2012 to 2013. His experience in operations management is further complemented by his role as Assistant Manager at EXL Services from 2011 to 2012.
Background in Learning and Development
Arjay Tan began his career in the field of Learning and Development at TeleTech, where he worked as a Product Trainer from 2009 to 2011. His responsibilities included training staff and enhancing their skills in various operational areas. Additionally, he served as a Provider Service Advisor at TeleTech from 2007 to 2009, gaining valuable experience in customer service and support.
Education and Expertise
Arjay Tan earned a Bachelor's degree in Nursing from Far Eastern University, completing his studies from 2003 to 2007. He passed the Philippine Nursing Licensure exam in 2007, which highlights his diverse skill set beyond operations management. This educational background provides him with a unique perspective in his current role.
Achievements in Process Improvement
Throughout his career, Arjay Tan has successfully launched new processes and lines of business by migrating work to production. His ability to implement effective operational strategies has contributed to the growth and efficiency of the organizations he has been a part of.