Arron Mann
About Arron Mann
Arron Mann serves as the General Manager of Short Tail Claims at QBE Insurance, where he leads a team of over 350 people in Australia and supports more than 300 in the Philippines. He has extensive experience in claims management, having held various leadership roles at IAG and AmGeneral Insurance Berhad.
Work at QBE Insurance Group
Arron Mann has been serving as the General Manager - Short Tail Claims at QBE Insurance since 2017. In this role, he leads a team of over 350 individuals based in Australia and provides support to more than 300 personnel in the Philippines. His responsibilities encompass the strategic and operational delivery of claims across various portfolios, ensuring performance and efficiency in the Short Tail Claims function.
Previous Experience at AmGeneral Insurance Berhad
Prior to his current role, Arron Mann worked at AmGeneral Insurance Berhad as the Executive Vice President - Claims from 2013 to 2016. During his tenure in Kuala Lumpur, Malaysia, he focused on enhancing claims operations and management, contributing to the overall efficiency of the claims process.
Career at IAG
Arron Mann's career at IAG spanned from 1995 to 2013, during which he held various positions. He served as the Head of National Operations - Claims from 2009 to 2013, overseeing claims operations in Sydney. He also held the role of Claims Operations Manager for Queensland and South Australia from 2005 to 2009, and worked as a Quality Assurance Manager from 2003 to 2005 in Adelaide. His early career at IAG included multiple roles over eight years in Sydney.
Leadership in Claims Management
In his roles across different organizations, Arron Mann has been responsible for the strategic and operational delivery of claims in the Motor and Property portfolios. His leadership has focused on performance management and operational efficiency across multiple brands and channels within the insurance industry.