Asley Villanueva
About Asley Villanueva
Asley Villanueva is a Financial Institutions Claims Service Manager at QBE Insurance, with extensive experience in claims management and fraud investigation across various financial institutions. She has held multiple roles at J.P. Morgan Chase & Co. and QBE Insurance, and holds a Bachelor's degree in Economics and a Master's degree in Management from the University of the Philippines.
Current Role at QBE Insurance Group
Asley Villanueva serves as the Financial Institutions Claims Service Manager at QBE Insurance. She has held this position since 2018, contributing to the management of claims related to financial institutions. Her role involves overseeing claims processes and ensuring compliance with company policies and regulations.
Previous Experience at QBE Insurance
Prior to her current role, Villanueva held several positions at QBE Insurance in Sydney, New South Wales. She worked as a Service Manager for Intermediated Property Claims from 2013 to 2014, and later as a Team Leader in Customer Care and Administration and Claims Fraud Investigation from 2014 to 2015. From 2015 to 2018, she served as Investigations and Claims Support and Customer Care and Administration Service Manager.
Experience at JPMorgan Chase & Co.
Villanueva worked at JPMorgan Chase & Co. in New York, New York, where she held multiple roles. She began as a Fraud Recovery and Investigations Risk Management Analyst for 10 months in 2006. Subsequently, she served as Team Manager for Fraud Prevention Operations from 2006 to 2013, accumulating seven years of experience in fraud management.
Educational Background
Villanueva studied at the University of the Philippines, where she earned a Bachelor's degree in Economics from 1998 to 2002. She furthered her education at the same institution, obtaining a Master's degree in Management from 2002 to 2010.
Early Career Experience
Before her tenure at JPMorgan Chase & Co., Villanueva worked at Citi as a Customer Solutions Officer from 2004 to 2006. She also gained experience at International Exchange Bank in the Philippines, where she served as a Consumer Banking Center Mortgage Banking Associate from 2002 to 2004.