Aurora Susana Agapito Del Rosario
About Aurora Susana Agapito Del Rosario
Aurora Susana Agapito Del Rosario is a Service Manager with extensive experience in the insurance and operations sectors. She has held managerial positions at Willis Towers Watson and QBE Insurance, and previously worked as an Operations Supervisor at Transcom.
Work at QBE Insurance Group
Aurora Susana Agapito Del Rosario has been employed at QBE Insurance Group since 2013. In her role as Service Manager, she has contributed to the company's operations for over 11 years. Her responsibilities include overseeing service delivery and ensuring client satisfaction within the organization. She operates from the Sydney office, where she applies her extensive experience in management to enhance service efficiency.
Current Role at Willis Towers Watson
Since 2018, Aurora has served as Team Manager at Willis Towers Watson in London, England. In this position, she leads a team, focusing on delivering high-quality service and managing operational processes. Her tenure at Willis Towers Watson has spanned six years, during which she has utilized her management skills to drive team performance and achieve organizational goals.
Previous Experience at Transcom
Before her current roles, Aurora worked at Transcom as an Operations Supervisor from 2008 to 2013 in Stockholm, Sweden. During her five years at Transcom, she was responsible for managing daily operations and ensuring that service standards were met. This experience laid the groundwork for her subsequent roles in service management.
Education and Expertise
Aurora studied at the International Academy of Management and Economics, where she earned a Bachelor of Science in Business Administration and Management from 2008 to 2011. Her educational background has equipped her with the knowledge and skills necessary for effective management in her professional roles.