Belinda Steedman
About Belinda Steedman
Belinda Steedman serves as the Head of SME Customer Experience at QBE Insurance in Sydney, Australia, where she has worked since 2019. With extensive experience in the insurance industry, she has held various leadership roles at QBE and previously at Alexander Forbes.
Work at QBE Insurance Group
Belinda Steedman has held multiple positions at QBE Insurance since 2009. Currently, she serves as the Head of SME Customer Experience, a role she has occupied since 2019. In this capacity, she leads a national team of underwriters and leaders, focusing on the insurance and risk requirements of SME businesses through broker partnerships. Prior to this, she worked as Head of Sales and Relationship Management for NSW/ACT for three months in 2018, and as Strategic Business Manager from 2017 to 2019. Her earlier roles include Multinational Operations Manager and Operations Manager for Marine Specialty Risks, demonstrating her extensive experience within the organization.
Education and Expertise
Belinda Steedman completed her secondary education at Jeppe High School for Girls, achieving Matric. She holds a Bachelor of Arts degree from the University of the Witwatersrand, where she studied Sociology and Psychology. Additionally, she participated in a Leadership Programme offered by Chief Executive Women, enhancing her leadership skills. Her expertise encompasses sales, customer relationship management, financial analysis, operations, and project management, particularly within the insurance sector.
Background in the Insurance Industry
Belinda Steedman has a comprehensive background in the insurance industry, with over a decade of experience. Before her tenure at QBE Insurance, she worked at Alexander Forbes as an Account Director for Marine from 2002 to 2008 and at Lumley Insurance Australia as a Marine Underwriter for five months in 2008-2009. She also gained international experience as the Global Manager for Multinational Service Operations at QBE Europe in London from 2016 to 2017. This diverse experience has equipped her with a global perspective on insurance operations.
Leadership and Mentoring
Belinda Steedman has a keen interest in mentoring high-potential candidates to foster a pipeline of diverse leaders for the future. Her leadership role at QBE Insurance involves not only managing teams but also nurturing talent within the organization. This commitment to mentoring reflects her dedication to developing future leaders in the insurance industry.