Ben Neville
About Ben Neville
Ben Neville serves as the Internal Review Manager at QBE Insurance, where he has worked since 2012. He holds a Masters of Management in Personal Injury from Deakin University and has extensive experience in workers compensation and regulatory liaison.
Work at QBE Insurance Group
Ben Neville has been serving as the Internal Review Manager at QBE Insurance since 2012, accumulating 12 years of experience in this role based in Parramatta. His responsibilities include overseeing the Internal Review Team, which he formed and manages, focusing on work capacity decisions. He has also expanded the team's functions to encompass complaints management and dispute management assistance for the NSW Workers Compensation managed fund business. Prior to his current position, he held various roles at QBE, including Regulator Liaison Manager, Technical Manager, and Service Manager.
Education and Expertise
Ben Neville studied at Deakin University from 2006 to 2009, where he earned a Masters of Management with a focus on Personal Injury, specifically in workers compensation and CTP. He also holds a Bachelor of Applied Science in Traditional Chinese Medicine (Acupuncture) from the University of Technology Sydney, which he completed from 1993 to 1997. This educational background provides him with a unique perspective in the insurance and medical fields.
Background
Ben Neville's career at QBE Insurance began in 2002 when he took on the role of Service Manager (Team Leader), a position he held for three years. He then transitioned to Technical Manager for 11 months before becoming Regulator Liaison Manager from 2006 to 2009. His extensive experience within the company has equipped him with a deep understanding of the insurance industry and regulatory environment.
Achievements
During his tenure at QBE Insurance, Ben Neville has been involved in significant initiatives, including coordinating the company's response to the 2012 legislative changes in workers compensation. He has also represented QBE at an industry level, fostering relationships with key organizations such as icare, WIRO, and SIRA. Additionally, he contributes to industry forums that focus on work capacity decisions, review processes, and dispute management.
Industry Involvement
Ben Neville actively participates in industry forums related to work capacity decisions and dispute management. His role in these forums highlights his commitment to improving processes within the insurance sector and ensuring effective communication between stakeholders. His involvement with the Medical Services Panel Project with icare further demonstrates his engagement with industry initiatives aimed at enhancing service delivery.