Berna Mae Castro
About Berna Mae Castro
Berna Mae Castro is an Insurance Specialist at QBE Insurance in Australia, where she has worked since 2018. She previously served as a Technical Support Specialist at Convergys in the United States from 2014 to 2018 and holds a Bachelor's degree in Information Technology from ACLC College.
Work at QBE Insurance Group
Berna Mae Castro has been employed at QBE Insurance Group since 2018, serving as an Insurance Specialist. In this role, she has accumulated six years of experience in the insurance sector in Australia. Her responsibilities include assessing insurance applications, providing customer support, and managing policy-related inquiries.
Previous Experience at Convergys
Before joining QBE Insurance, Berna Mae Castro worked at Convergys as a Technical Support Specialist from 2014 to 2018. During her four years in this position in the United States, she developed skills in customer service and technical troubleshooting, assisting clients with various technical issues.
Education and Expertise
Berna Mae Castro holds a Bachelor's degree in Information Technology from ACLC College. She also earned an Associate's degree in Information Technology from the University of Cebu. Her educational background provides her with a solid foundation in technology, which complements her work in the insurance industry.
Background
Berna Mae Castro has a diverse professional background that spans both the insurance and technical support industries. Her experience in technical support has equipped her with valuable skills that enhance her performance as an Insurance Specialist at QBE Insurance.