Bhumita Bhatia
About Bhumita Bhatia
Bhumita Bhatia is a Quality Assurance Officer specializing in Managed Fund Claims at QBE Insurance, with extensive experience in various roles within the insurance and employment sectors. She is currently pursuing advanced studies in personal injury management and training assessment.
Work at QBE Insurance Group
Bhumita Bhatia has held multiple roles at QBE Insurance Group, primarily in Parramatta, New South Wales, Australia. She worked as a Work Capacity Specialist from 2012 to 2016, followed by a position as a Quality Assurance Officer for nine months in 2016. Subsequently, she served as a WPI Specialist/Industrial Deafness Specialist from 2017 to 2021. Currently, she is employed as a Quality Assurance Officer in Managed Fund Claims, a position she has held since 2021.
Education and Expertise
Bhumita Bhatia is pursuing advanced education in personal injury management. She has been studying for a Master of Personal Injury Management at Griffith University since 2017. Additionally, she has obtained various certifications, including a Certificate IV in Training & Assessment from Investigation Training Australia, a Certificate IV in Personal Injury Management Return to Work from the Personal Injury Education Foundation, and an Advanced Return to Work Coordination from Work Cover Australia. She also holds a Bachelor's degree from the University of Mumbai.
Background
Bhumita Bhatia began her career as an Employment Consultant at WorkVentures from 2006 to 2007. She then worked as a Specialist Employment Placement Consultant at Recovre from 2009 to 2012. Her experience in the insurance and personal injury sectors has been further developed through her roles at QBE Insurance, where she has focused on quality assurance and capacity management.
Achievements
In her current role, Bhumita Bhatia assists in the development and implementation of the annual governance plan to meet contractual requirements. She ensures that quality assurance reviews are conducted in line with the Quality Management Framework Calendar and other regulated timeframes. Additionally, she regularly calibrates quality assurance review scoring and outcomes with the Quality Assurance Specialist and relevant stakeholders.