Bianca Van Rooy
About Bianca Van Rooy
Bianca Van Rooy is a Service Claims Manager specializing in Major and Complex Loss at QBE Insurance, where she has worked since 2017. She has extensive experience in claims management, having held various roles at Zurich Financial Services Australia Ltd prior to her current position.
Work at QBE Insurance Group
Bianca Van Rooy has been employed at QBE Insurance since 2017, currently holding the position of Service Claims Manager for Major and Complex Loss. In this role, she oversees the management of significant claims, ensuring effective resolution and client satisfaction. Prior to this position, she worked as a Technical Claims Officer in Major and Complex Loss at QBE from 2016 to 2017. Her experience at QBE highlights her expertise in handling complex insurance claims.
Previous Experience at Zurich Financial Services Australia Ltd
Bianca Van Rooy worked at Zurich Financial Services Australia Ltd for a total of six years, holding various positions. From 2009 to 2015, she served as the NSW Technical Claims Manager - Property in Sydney, Australia. Additionally, she was the Property Claims Team Leader in Auckland, New Zealand, for seven months in 2010-2011. Her earlier role at Zurich included serving as a Senior Commercial Claims Advisor from 1998 to 2009, where she gained extensive experience in commercial claims management.
Education and Expertise
Bianca Van Rooy completed her secondary education at Bathurst High School. Her educational background, combined with her extensive experience in the insurance industry, provides her with a solid foundation in claims management and technical expertise in property claims.
Career Progression in Claims Management
Bianca Van Rooy has demonstrated a progressive career in claims management within the insurance sector. Her roles have evolved from Senior Commercial Claims Advisor to various leadership positions, culminating in her current role as Service Claims Manager at QBE Insurance. This trajectory showcases her growth and adaptability in managing complex claims and leading teams effectively.