Carla Duffield
About Carla Duffield
Carla Duffield is a Business Relationship Manager at QBE Insurance, where she has worked since 2013. She previously served as a Case Manager at the same company from 2006 to 2011.
Work at QBE Insurance Group
Carla Duffield has been employed at QBE Insurance Group since 2006. She initially served as a Case Manager from 2006 to 2011, a role she held for five years. In 2013, she transitioned to the position of Business Relationship Manager, where she has worked for the past eleven years. Her experience at QBE spans over a total of sixteen years, showcasing her long-term commitment to the organization.
Current Role as Business Relationship Manager
In her current role as Business Relationship Manager at QBE Insurance, Carla Duffield is responsible for managing and fostering relationships with clients. This position involves understanding client needs, facilitating communication, and ensuring that services align with client expectations. Her extensive experience in the insurance industry contributes to her effectiveness in this role.
Previous Experience as Case Manager
Carla Duffield worked as a Case Manager at QBE Insurance from 2006 to 2011. In this capacity, she handled various cases, providing support and solutions to clients. Her work as a Case Manager laid the foundation for her subsequent role in business relationship management, enhancing her understanding of client requirements and operational processes.
Professional Background
Carla Duffield has a professional background that includes significant experience in the insurance sector. Her tenure at QBE Insurance spans over sixteen years, during which she has developed skills in client management and case handling. This background equips her to navigate the complexities of client relationships and contribute to the organization effectively.