Caroline Shepherd Mcipd
About Caroline Shepherd Mcipd
Caroline Shepherd is an Employee Relations Specialist with extensive experience in human resources, currently working at QBE Insurance since 2016. She has a background in managing employee relations for approximately 2,500 employees and has received recognition for her contributions in the field.
Current Role as Employee Relations Specialist
Caroline Shepherd currently serves as an Employee Relations Specialist at QBE Insurance, a position she has held since 2016. In this role, she manages employee relations for approximately 2,500 employees across the UK and Ireland. Caroline promotes a proactive approach to employee relations management, aligning her strategies with the broader HR and business objectives of QBE. She handles complex litigious employee relations cases and tribunal matters, coordinating with legal partners to manage costs and mitigate risks. Additionally, she supports organizational changes, including acquisitions and restructures, ensuring compliance with HR practices and legislation.
Experience at QBE Insurance
Caroline Shepherd has extensive experience at QBE Insurance, where she has worked in various HR roles since 2012. Initially, she served as an HR Business Partner for one year, followed by three years as an Employee Relations Advisor. Her tenure at QBE has allowed her to develop and implement initiatives that enhance the capabilities of HR Business Partners and Line Managers in addressing employee relations issues. Caroline's contributions include the development of standardized toolkits and processes that facilitate effective employee relations management.
Previous Employment History
Before her current role at QBE Insurance, Caroline Shepherd held several positions in human resources across various organizations. She worked at HSBC Private Bank as a Human Resources Assistant for 11 months in 2010. Prior to that, she was a Human Resources Officer at Clear Channel Outdoor from 2006 to 2008 and at DLA Piper for five months in 2011. Additionally, she served as a Talent Officer at Saatchi & Saatchi X for one year from 2011 to 2012. These roles provided her with a solid foundation in HR practices and employee relations.
Education and Professional Development
Caroline Shepherd studied at The University of Manchester, where she earned a degree in Politics and Modern History from 1999 to 2002. She also attended the City of London School for Girls from 1991 to 1998. In her pursuit of professional development, Caroline has been studying at CIPD since 2014 and is working towards achieving a Level 7 Advanced Diploma in HR Management. This educational background supports her expertise in employee relations and human resources.
Achievements and Recognition
Caroline Shepherd received the 2018 EO 10/10 Global Recognition Award for her contributions as an Employee Relations Specialist at QBE Insurance. This award highlights her effectiveness in managing employee relations and her commitment to enhancing HR practices within the organization. Her ability to handle complex employee relations cases and her proactive approach to management have been instrumental in her recognition within the industry.