Chan Doan
About Chan Doan
Chan Doan serves as a New Employer Case Manager at QBE Insurance Pty Ltd in Perth, Australia, where he has worked since 2016. He develops case management plans, interprets medical information, and manages treatment plans for clients.
Work at QBE Insurance Group
Chan Doan has served as a New Employer Case Manager at QBE Insurance Pty Ltd since 2016. In this role, Chan develops comprehensive case management plans tailored to meet the specific goals and activities of clients. Responsibilities include interpreting medical and claims information, ensuring that settlements are processed within agreed timeframes while adhering to policy guidelines. Chan also manages people as part of the role, focusing on effective communication and collaboration to enhance client outcomes.
Previous Employment Experience
Before joining QBE Insurance, Chan worked as an Employment Consultant at Konekt from 2012 to 2016. During this four-year tenure, Chan gained valuable experience in client management and rehabilitation strategies. The role involved working closely with clients to facilitate their return to work and improve their overall well-being.
Education and Expertise
Chan Doan completed education at Para Vista High School. The educational background has contributed to the foundational skills necessary for a career in case management and client support. Chan's expertise includes developing treatment and rehabilitation plans that are cost-effective and tailored to individual client needs.
Case Management Skills
In the capacity of New Employer Case Manager, Chan is responsible for managing and negotiating treatment and rehabilitation plans for clients. This involves assessing client needs, coordinating with various stakeholders, and ensuring that all actions align with the established goals. Chan's role requires a strong understanding of medical and claims processes to facilitate effective case management.