Charlotte Cert
About Charlotte Cert
Charlotte Cert is a Fraud Analyst currently employed at QBE Insurance, where she has worked since 2015. She has a background in various roles at Direct Line Group, including Senior Counter Fraud Investigator and Liability Assessor.
Current Role at QBE Insurance Group
Charlotte Cert has been employed at QBE Insurance Group as a Fraud Analyst since 2015. In this role, she is responsible for identifying and investigating fraudulent claims, utilizing her extensive experience in the insurance sector. Her work involves analyzing data, collaborating with various teams, and implementing strategies to mitigate fraud risks.
Previous Experience at Direct Line Group
Charlotte Cert held multiple positions at Direct Line Group from 2008 to 2015. She began her career there as a Motor Incident Management Case Handler for four months in 2008. She then progressed to a Liability Assessor for four months in 2009, followed by a role as a Personal Injury Handler for two months in 2010. Her most significant tenure was as a Senior Counter Fraud Investigator and Academy Leader from 2011 to 2015, where she led initiatives to combat fraud.
Educational Background
Charlotte Cert studied at St. Mary’s Roman Catholic School in Menston. This educational foundation provided her with the skills and knowledge that have contributed to her career in the insurance industry, particularly in fraud analysis and investigation.